Refund Policy — InfoSurge Corporate Training Academy

Effective Date: 5th October, 2025
At InfoSurge Corporate Training Academy, we are committed to delivering high-quality corporate learning experiences. Due to the nature of our services—which include immediate access to digital content and resources—all purchases are subject to a strict no-refund policy. We encourage prospective participants to review program details carefully before enrolling.

1. No Refund Policy:

Once a course enrollment or payment has been made, no refund, cancellation, or transfer is permitted under any circumstances. This includes:
  • Full or partial payments
  • Missed classes or sessions
  • Change of personal or professional schedule
  • Technical or device-related issues on the user’s side
We encourage all learners to attend a free demo or consult our advisors before finalizing enrollment.

2. Course Replacement or Deferral:

In special cases, learners may request course deferral or batch transfer, subject to:
  • Availability of seats in the new batch
  • Management approval
  • Applicable administrative charges
No monetary refund will be provided in such cases.

3. Institutional & Corporate Clients:

For enterprise enrollments, payments made under corporate contracts are non-refundable and bound by mutually signed agreements.

4. Technical Assistance:

In the event that learners encounter technical difficulties while accessing course content, our dedicated support team is available to provide comprehensive assistance until the issue is resolved. Please note, however, that such technical issues—particularly those arising from the user’s own devices or internet connectivity—do not qualify for refunds under our policy.

5. Contact for Clarifications:

For any concerns, please contact: 📧 connect@infosurgeexpert.co.in 🌐 trainings.infosurgeexpert.co.in